Frequently Asked Questions
Everything you need to know about your Official Recon Wear experience.
How long will it take for my order to ship?
Standard orders are processed within 1-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take 10-21 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
Official Recon Wear accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to quality and ethics. Our apparel is crafted using premium fabrics sourced from suppliers who adhere to strict environmental and fair labor standards.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress in real-time.